We live in a world where you can be surrounded by people, but still feel lonely, with nobody to turn to when things get rough. But being heard is an important part of being human. Psychologist, Glen Moriarty saw that there was great power in listening, but he knew not everyone had someone to talk to. He started to wonder. “How can I make being heard a reality for everyone?”
In this framework, shocking or traumatic events damage us by disrupting our stories, mangling our established narratives of self and the world. They do this by refusing to fit into our established narrative (“This is not me; this can’t be happening”) or by flooding and overwhelming it (“I can’t stop thinking about it; nothing else matters”). To “process an issue” in this case is when therapy helps us to either integrate the traumatic event into our life’s narrative or pull our story out from under the weight and confusion. One reason this is helpful is because difficult events often lead to avoidance.